Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to tell us how we can make this site more useful for New York players comparing online casinos? Here is how to get in touch and what happens once you do.
The Best Way to Reach Us
Email is the most reliable channel for reaching our editorial team. Write to us at [email protected] and a real person will read your message — we do not rely on automated replies to stand in for an actual response.
To help us route your message quickly, let us know upfront what it concerns: a specific site review, a bonus term, a factual correction, or a general question about how we cover online gambling in NY. The more specific you are, the faster we can give you a useful answer.
What We Can Help With
- Questions about a listed site — Ask about a specific operator's game library, banking options, payout speed, or bonus terms mentioned in one of our reviews.
- Corrections and updates — Bonus offers, wagering requirements, licensing details, and payout limits change. If something looks out of date, tell us and we will look into it.
- Content suggestions — If there is a comparison angle, banking method, or category of game you would like to see covered in more depth, we are open to hearing it.
- Methodology questions — If you want to know how or why a site is ranked where it is, ask. We are happy to walk through the criteria behind any position on our list.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you toward appropriate support, and you can also reach the National Council on Problem Gambling helpline at 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY at any time, free and confidential.
What to Expect After You Write to Us
We aim to respond within a couple of working days. During busier stretches it can take a little longer, but every message is reviewed and answered by someone on our team, not a script. If your question touches on something time-sensitive — like a bonus expiring or a withdrawal issue with an operator — mention that clearly so we can prioritize it.
We cannot resolve account issues, deposits, withdrawals, or disputes directly with any casino listed on this site. Those matters need to go through the operator's own customer support or live chat, since we are an independent review site and not affiliated with the brands we cover.
A Quick Note on What We Do
Our team researches and compares online casino sites available to New York players on factors like game variety, bonus terms, payout speed, banking options, and overall trustworthiness. Where our reviews include paid or affiliate links, that relationship never decides where a site lands in our rankings — the ratings reflect our independent research.
It is worth being clear-eyed about the legal landscape too: New York currently regulates online sports betting, but not online casino gaming. Some readers use offshore or out-of-state licensed sites, and our reviews flag licensing status where it is relevant so you can make an informed decision. If you have questions about eligibility or legal standing in your specific situation, a licensed attorney is a better source than any comparison site, including ours.
If you are researching options outside New York or exploring other markets, you may also find our page on trusted non-GamStop casinos in the UK useful for comparison purposes.
Before You Reach Out
A short checklist can save time on both ends:
- Note which specific site or page your question relates to.
- Include any relevant dates if you are asking about a bonus, promotion, or update.
- Keep account-specific issues (deposits, withdrawals, login problems) for the operator's own support team rather than us.
- If your message concerns responsible gambling, feel free to say as much as or as little as you are comfortable with — we will point you to the right resources either way.
All content on this site is intended for adults aged 21 and over. Gambling involves real financial risk, and no bonus, strategy, or site ranking changes that. If gambling stops being fun or starts causing problems, free and confidential help is available around the clock through 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY.
Thank you for taking the time to read our site and for reaching out. We read every message and appreciate readers who help us keep this resource accurate and genuinely useful.